10 ways to show some love Do you remember as a teenager how important it was to get at least one Valentine’s card? And how awful it felt if you got none! Did this mean nobody loved you? Maybe these days we don’t need a stack of Valentine’s cards to ...
Old Habits Die Hard Did you set any New Year's resolutions? And if you did, now we're at the end of January, how have you fared? If you’ve ever tried to give up an existing habit, such as smoking (or any other bad old habits) you’ll know just how difficult ...
Giving your team a new year productivity boost 9 ideas to help you and your team get back to full productivity. After two weeks of late nights and sleeping in late, getting up again at my ‘normal’ time this morning was a bit of a struggle. And I don’t know ...
Ending 2022 on a high Our mindset can have a huge impact on what we do and what we achieve. And of course, impact those around us. There’s no doubt this has been another difficult year for many, and I’m incredibly grateful for your continued support. Maybe you’ve attended workshops ...
Why and how to conduct effective one to one meetings Conducting effective one to one meetings is an essential skills for any manager. Never under estimate the impact of sitting down regularly with each member of staff on a one to one basis. Whether you call them “one to one ...
When Christmas is an exceptionally busy time for your business this of course presents a huge opportunity for you. But if you’re left with insufficient manpower, or temporary staff who simply aren’t up to the job, this can leave your existing team stretched and unable to meet your normal levels ...
Last week I was running a workshop with a group of events’ managers. One of the topics we discussed was spotting opportunities for improvements. They were all relatively new in their roles, and were worried that any changes they tried to introduce would be resisted. People generally don’t like change, ...
Why setting expectations is important On a workshop I was running last week on core management skills, one of the topics we covered was setting expectations. It’s easy to assume everyone knows what’s expected of them, but a lack of clear direction can be confusing and leads to uncertainty for ...
Just one rotten apple affects employee engagement It only takes one "rotten apple" to affect employee engagement across your whole business. We have 4 apple trees in our garden and I love this time of year when you can just pick an apple off the tree. We have more than ...
Make a Difference by Supporting a Charity On Sunday I took part in a "Walk for Wellbeing" in support of Hospitality Action who supports mental, emotional and financial wellbeing for people working in hospitality. My focus was on raising awareness of mental ill health, and help get rid of the ...